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If you choose courier service delivery will be “next day” for UK and some EU countries; 2 - 5 days for much of Europe; 3 - 7 days for the rest of the world.
Typical delivery times for standard Royal Mail UK and Airmail post:
United Kingdom: 2-3 working days
Europe: 3-7 working days
Rest of the World: 7 working days+ (sometimes less)
These times are based on Royal Mail's estimates. Experience tells us that deliveries to Central and South America in particular can take 4 weeks or more. It all depends on the local postal service in your area.
Larger parcels or odd shapes like poster tubes may take longer.
There are weight restrictions with Airmail so heavy orders may be split into several packages. Royal Mail pass Airmail packages on to your local national postal service for delivery.
If an order is returned to us marked "unclaimed", "refused", "unknown" or "insufficient address" we reserve the right to charge to re-ship the order to you.
Non-UK Customers: If you haven’t received your order after 7 working days and you paid for insurance, please contact us and we will ask Royal Mail to check their tracking. Even if you didn’t pay for insurance, please contact your local post office to see if they are holding the parcel for you - sometimes the postmen forget to leave cards. Most items that customers believe are “lost” are later returned to us as "unclaimed" by the local postal service. Very, very few orders actually go missing never to be seen again!
UK Customers: If you haven’t received your order after 4 working days please contact your local sorting office as the postman was probably unable to deliver and they may be holding it for you. Not every postman leaves a card.